Don’t Tell Stories, Share the Experience October 23, 2009

Arrange to share the experience of laying out the feature or story, with everyone participating, contributing, helping form and guide the experience. Form and keep a true cross-functional team including customer/user/customer representative, business or quality analyst, developer, integrator (which can be a quality engineer, technical lead, or developer dedicated to system integration) You know people form these ‘tiger’ teams in crisis to get things done quickly, why wait till then?

Shifting focus from software testing and development to ensuring customer satisfaction October 31, 2008

Action 1:
    Deliver a newly revised, fully working application with every new feature added. Time delay between features should be measured in a short span of time (days, not weeks) so the code and original purpose and details of the feature is fresh in everyone’s mind. Fully automated build, test and deployment is essential for [...]